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MARTINEZ v. JUSTANSWER LLC

by administration | Mar 4, 2021 | Internet Software and Services

Plaintiff

  • Name: Abelardo Martinez, Jr.
  • Filing date: February 25, 2021
  • State of filing: California

Defendant

  • Name: Just Answer LLC
  • Website: www.justanswer.com
  • Industry: Internet Software and Services
  • Summary: Just Answer is an online subscription service where users can ask experts advice and questions on a variety of topics including tech, law, real estate, cooking, and others.

Case Summary

On February 25, 2021, Abelardo Martinez, Jr. filed a Complaint in California State court against Just Answer LLC. Plaintiff Abelardo Martinez, Jr. alleges that www.justanswer.com is not accessible per the WCAG 2.0 accessibility standard(s).

Case Details

Plaintiff alleges issues in its Complaint including the following:

  • Missing alternative text which presents a problem because an image without alternative text results in an empty link. Alternative Text is invisible code embedded beneath a graphical image on a website. Web accessibility requires that Alternative Text be coded with each picture so that a screen reader can speak the Alternative Text where a sighted user sees pictures. Alternative Text does not change the visual presentation, but instead generates a text box that will pop-up when the mouse moves over the picture. The lack of Alternative Text on these graphics prevents screen readers from accurately vocalizing a description of the graphics;
  • Empty or missing form labels which presents a problem because, if a form control does not have a properly associated text label, the function or purpose of that form control may not be presented to screen reader users. Form labels provide visible descriptions and larger clickable targets for form controls;
  • Language missing or invalid which presents a problem because the language of the document is not identified or a an attribute value is invalid. Identifying the language of the page or page elements allows screen readers to read the content in the appropriate language. It also facilitates automatic translation of content; and
  • Empty buttons, which present a problem because a button is empty or has no value text. When navigating to a button, descriptive text must be presented to screen reader users to indicate the function of the button

Plaintiff asserts the following cause(s) of action in its Complaint:

Violations of the Unruh Civil Rights Act, California Civil Code § 51 et seq.

Plaintiff seeks the following relief by way of its Complaint:

  • A preliminary and permanent injunction to prohibit Defendant from violating the Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et
    seq., and N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York;
  • A preliminary and permanent injunction requiring Defendant to take all the steps necessary to make its App into full compliance with the requirements set forth in the ADA, and its implementing regulations, so that the App is readily accessible to and usable by blind individuals;
  • A declaration that Defendant owns, maintains and/or operates its App in a manner which discriminates against the blind and which fails to provide access for persons with disabilities as required by Americans with Disabilities Act, 42 U.S.C. §§ 12182, et seq., N.Y. Exec. Law § 296, et seq., and N.Y.C. Administrative Code § 8-107, et seq., and the laws of New York;
  • An order directing Defendants to continually update and maintain its App to ensure that it remains fully accessible to and usable by the visually-impaired;
  • Compensatory damages in an amount to be determined by proof, including all applicable statutory damages and fines, to Plaintiff for violations of their civil rights under New York State Human Rights Law and City Law;
  • Plaintiff’s reasonable attorneys’ fees, expenses, and costs of suit as provided by state and federal law;
  • For pre- and post-judgment interest to the extent permitted by law; and
  • For such other and further relief which this court deems just and proper.

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