The ADA was enacted prior to widespread use of the internet by individuals and businesses. Therefore, Title III and DOJ regulations do not specifically address the internet or provide guidelines for website compliance.

On September 25, 2018, Assistant Attorney General Stephen E. Boyd responded to the June 20 letter confirming DOJ’s earlier position that the ADA applies to the websites of public accommodations. He stated that the DOJ’s “interpretation is consistent with the ADA’s Title III requirement that the goods, services, privileges, or activities provided by places of public accommodation be equally accessible to people with disabilities.” Boyd also stated that, “absent the adoption of specific technical requirements for websites through rulemaking, public accommodations have flexibility in how to comply with the … Continue Reading Are Websites Covered Under Title III?